Thank you for calling our donors!
Please indicate on the spreadsheet which donors you have contacted to thank. The script is below the link for the spreadsheet.
Script Guidelines
1. Start with their name and a warm introduction
When you reach your donor, always start personally. Using their name immediately makes the call feel sincere and genuine.
“Hi {donor name}, this is {your name}. I’m the {your role, e.g., Executive Director / Board Member/ Volunteer} with Mitchell Regional Habitat for Humanity. How are you doing today?”
If it’s someone you’ve never met, you might add a quick line of context:
“We may not have met in person, but I just wanted to reach out to you personally on behalf of our Habitat team.”
2. Get right to the purpose — gratitude
Be clear that this call is simply to thank them. It immediately sets a positive tone and removes any hesitation they may have about another donation request.
“I promise this isn’t a fundraising call. I just wanted to take a moment to thank you personally for your generous gift to Habitat. It truly means so much to us.”
3. Make it personal and specific
Tell them how their contribution made an impact. Even small details can make the gratitude feel real.
“Because of your support, we’re able to keep building homes, hope, and community right here in Mitchell. Your gift is helping a local family move one step closer to a safe and affordable home — and that’s a blessing we can never take for granted.”
You could tailor this depending on the campaign or project:
“Your contribution helped us continue work on the new townhomes on 1st Avenue. It’s incredible to see what can happen when the community comes together.”
4. Pause and let them respond
Give them space. Some donors will simply say “you’re welcome,” while others might open up.
{Brief pause. Let them speak. Listen actively.}
If they seem ready to wrap up:
“That’s all I wanted to share today, {donor name}. Thank you again for being such an important part of this mission. We’re truly grateful for you. I hope you have a wonderful day!”
If they seem open to chatting:
“If you have just another minute, I’d love to hear what inspired you to give, or what connects you to Habitat’s mission. We always enjoy hearing the stories behind the generosity.”
Tip: This is a great opportunity to note their responses for future engagement — such as volunteer interests or family ties to the area.
5. Faithful touch (optional, if appropriate for the donor)
If it feels right and you know the donor is receptive to faith language, you can add a closing like:
“Your kindness is such a reflection of God’s love in action. We’re so thankful for your partnership in helping us build not just houses, but hope.”
6. Voicemail version
If they don’t answer, leave a simple, heartfelt message:
“Hi {donor name}, this is {your name} with Mitchell Regional Habitat for Humanity. I just wanted to thank you personally for your recent gift and to let you know how much we appreciate your support. Because of you, we’re continuing to build safe, affordable homes and bring hope to families right here in our community. Wishing you a wonderful day!”
🌟 Example Script in Full
“Hi Alan, this is Jennifer, a board member with Mitchell Regional Habitat for Humanity.
I’m not calling to ask for another donation — I just wanted to personally thank you for your recent contribution. Your generosity helps us continue building safe, decent, and affordable homes for families in need right here in Mitchell.
Because of you, we can keep putting God’s love into action and make sure more families have a place to call home.
That’s all I wanted to share, Alan — just our heartfelt thanks. But if you have a moment, I’d love to hear what inspired you to give or what connects you to our mission. Either way, please know that your support truly matters. God bless you, and have a wonderful day!”
When you reach your donor, always start personally. Using their name immediately makes the call feel sincere and genuine.
“Hi {donor name}, this is {your name}. I’m the {your role, e.g., Executive Director / Board Member/ Volunteer} with Mitchell Regional Habitat for Humanity. How are you doing today?”
If it’s someone you’ve never met, you might add a quick line of context:
“We may not have met in person, but I just wanted to reach out to you personally on behalf of our Habitat team.”
2. Get right to the purpose — gratitude
Be clear that this call is simply to thank them. It immediately sets a positive tone and removes any hesitation they may have about another donation request.
“I promise this isn’t a fundraising call. I just wanted to take a moment to thank you personally for your generous gift to Habitat. It truly means so much to us.”
3. Make it personal and specific
Tell them how their contribution made an impact. Even small details can make the gratitude feel real.
“Because of your support, we’re able to keep building homes, hope, and community right here in Mitchell. Your gift is helping a local family move one step closer to a safe and affordable home — and that’s a blessing we can never take for granted.”
You could tailor this depending on the campaign or project:
“Your contribution helped us continue work on the new townhomes on 1st Avenue. It’s incredible to see what can happen when the community comes together.”
4. Pause and let them respond
Give them space. Some donors will simply say “you’re welcome,” while others might open up.
{Brief pause. Let them speak. Listen actively.}
If they seem ready to wrap up:
“That’s all I wanted to share today, {donor name}. Thank you again for being such an important part of this mission. We’re truly grateful for you. I hope you have a wonderful day!”
If they seem open to chatting:
“If you have just another minute, I’d love to hear what inspired you to give, or what connects you to Habitat’s mission. We always enjoy hearing the stories behind the generosity.”
Tip: This is a great opportunity to note their responses for future engagement — such as volunteer interests or family ties to the area.
5. Faithful touch (optional, if appropriate for the donor)
If it feels right and you know the donor is receptive to faith language, you can add a closing like:
“Your kindness is such a reflection of God’s love in action. We’re so thankful for your partnership in helping us build not just houses, but hope.”
6. Voicemail version
If they don’t answer, leave a simple, heartfelt message:
“Hi {donor name}, this is {your name} with Mitchell Regional Habitat for Humanity. I just wanted to thank you personally for your recent gift and to let you know how much we appreciate your support. Because of you, we’re continuing to build safe, affordable homes and bring hope to families right here in our community. Wishing you a wonderful day!”
🌟 Example Script in Full
“Hi Alan, this is Jennifer, a board member with Mitchell Regional Habitat for Humanity.
I’m not calling to ask for another donation — I just wanted to personally thank you for your recent contribution. Your generosity helps us continue building safe, decent, and affordable homes for families in need right here in Mitchell.
Because of you, we can keep putting God’s love into action and make sure more families have a place to call home.
That’s all I wanted to share, Alan — just our heartfelt thanks. But if you have a moment, I’d love to hear what inspired you to give or what connects you to our mission. Either way, please know that your support truly matters. God bless you, and have a wonderful day!”